Privacy Policy - Standard

With effect from May 25th, 2018

 

In this document, you will find all the necessary information about the data we collect, how we use and share it, how you can control it, the measures in place to protect your data, and your rights regarding it. Effective from May 25th, 2018, all data is processed following Regulation (EU) 2016/679 of the European Parliament and the Council on the protection of natural persons about the processing of personal data and the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation – hereinafter referred to as the “GDPR Regulation”), as well as Act No. 18/2018 Coll. on the Protection of Personal Data and Amendments to Certain Acts, as amended on May 25th, 2018 (hereinafter also referred to as the “Act on Personal Data Protection”).

Who we are

The operator of this website that processes personal data is:   

Touch4IT s.r.o.  
with registered office at Hany Meličkovej 5, 841 05 Bratislava  
ID: 48 024 066  
The company is registered with the Business Register of the District Court Bratislava I, section: Sro, insert No. 102430/B (hereinafter referred to as “Touch4IT”).

We take full responsibility for protecting your personal data. If you have any questions about this document or wish to exercise your rights as described here, don't hesitate to get in touch with us at hi@touch4it.com.

What Data We Collect

Touch4IT specializes in developing custom software solutions, virtual and augmented reality, artificial intelligence solutions, business intelligence solutions, cloud and mobile applications, and UX/UI design. Touch4IT processes personal data related to you to the following extent: name (and surname) and email address.

Data Obtained When Using Our Services
When you use our services, we also collect information on how you interact with them. This includes details about your interactions, such as when you visit our website, what you search for, and similar activities. Additionally, we collect data about the devices and computers you use to access our services, including IP addresses, browser settings, operating system information, mobile device details, referral sources, pages visited, and data from cookies and similar tracking tools.

How We Use This Data

We use the data for the following purposes:

Communication
We use your name, surname, and email address to communicate with you, especially if you contact us directly via the contact email on our website. We also send emails to job-seekers registered through www.touch4it.com and to candidates in our candidate database.

Service Improvement and Personalization
We use information about your visits and interactions on our website for advertising and marketing. This data helps us analyze website usage patterns, enabling us to enhance our website's intuitiveness and user experience.

Security and Protection of Rights
Your personal data is used to maintain the security of our services, respond to claims made against us in legal or regulatory proceedings, and enforce any claims we may have.

Cookies
Cookies are small data files stored in your browser or device while you browse our website. They have various storage times depending on the type. Cookies help us understand your interests on our website, assess clarity, and ensure you can find what you’re looking for. Additionally, cookies record metrics such as the number of visitors and frequently visited pages. Cookies also enable us to display relevant advertisements and content.

We use the following types of cookies:

  1. Functional and technical cookies: These cookies ensure the website functions correctly. Since they are essential, we do not require consent for their use.
  2. Analytical cookies: Used to collect data on website traffic, search activities, and user interactions. This information helps us optimize the website’s usability. Third-party services used with these cookies include:
    1. GA4 (more information HERE)
    2. Hotjar (more information HERE)
  3. Marketing and advertising cookies: These cookies display ads based on your interests. We only collect and store these cookies with your consent. Third-party solutions used with these cookies include:
    1. Meta Pixel (more information HERE)
    2. MailChimp (more information HERE)


Restricting cookies:  
You can manage or restrict cookies using the following methods:

  • Browser Settings: Most browsers allow you to delete or reject cookies. Note that this may impact the functionality of some services.
  • Third-Party Solutions: Various third-party tools allow you to restrict cookies.
  • Partner Solutions: Each partner may offer specific options for cookie management.

Legal Basis

Following data protection legislation, we inform you of the legal bases for processing your personal data, which include:

Fulfillment of contract: This applies when concluding a service contract, work contract, confidentiality agreement, or other similar agreements.

Consent: Consent is required for activities such as sending job offer emails or adding candidates to our database. Each consent is given voluntarily and may be withdrawn at any time without affecting the legality of prior processing. If you wish to delete your personal data from our database, please contact us at hi@touch4it.com.

Fulfillment of legal obligations: This includes making data available to government and regulatory authorities overseeing our activities or in cases involving disputes or enforcement actions.

Our legitimate interest: We may process data based on our legitimate interest, such as for service improvement, personalization, certain marketing activities, and security and rights protection.

Visitors to company premises: Information about individuals visiting our premises may also be processed as needed.

Whom We Share Your Data With

We do not publish, disclose, or provide your personal data to any third parties, except in the following cases:

External processing  

Some of our vendors process your personal data on our behalf, based on our instructions and in accordance with this policy. These vendors follow all required security, technical, and organizational measures to ensure the protection of your data. Current partners include: MailChimp / The Rocket Science Group LLC (more information HERE)

Legal obligations and prevention of harm
We may retain or share your data as required to comply with legal obligations, fulfill requests from governmental and regulatory authorities, enforce our claims, or defend ourselves in legal proceedings. Personal data may be shared with courts, government agencies overseeing our activities, and third parties involved in dispute resolution or legal decision-making. This may include our legal and accounting advisers and auditors.

Transfer Of Personal Data To Third Countries

We do not transfer your personal data to countries outside the EU. However, some of our data processing partners do conduct transfers, specifically to the United States. These partners comply with the EU-U.S. Privacy Shield, ensuring an adequate level of protection for your personal data.

How We Protect Your Data And Retention Period

In compliance with legal requirements, we implement all necessary security, technical, and organizational measures to safeguard your personal data. Electronic data is stored in a secure database on our server, which is protected against damage, destruction, loss, and unauthorized access.

For data processed based on our legitimate interest, as outlined in the sections “How We Use This Data” and “Whom We Share Your Data With,” we retain your data until the purpose for processing is fulfilled. Please note, however, that even if a specific processing purpose concludes, this does not necessarily end our retention of your personal data. We may need to process it for other purposes on a different legal basis.

What Are Your Rights

As we process your personal data, you have the following rights:

Right of access 
You have the right to request confirmation about whether we process your personal data. If we do, we will provide information on the data collected, its purpose, any transfer to third countries, and how long it will be retained.

Right to correction  
If you believe we are processing incorrect personal information about you, you can request a correction.

Right to deletion
You have the right to request the deletion of your personal data if certain conditions are met and no legal exceptions apply. These conditions include:

  • The data is no longer needed for the purposes for which it was collected.
  • You withdraw consent, and no other legal basis for processing exists.
  • You object to processing based on your particular situation, and there are no overriding legitimate grounds, or you object to processing for direct marketing purposes.
  • The data was processed unlawfully.

If you exercise your right to deletion, we will inform other recipients of your personal data to delete all references to it where technically and financially feasible.

Right to restrict processing  
You may request a temporary restriction of processing in the following cases:

  • You believe we are processing incorrect data (the restriction applies until accuracy is verified).
  • Processing is unlawful, and you prefer to restrict processing rather than delete the data.
  • We no longer need your personal data for processing, but it is required for legal claims.
  • You have objected to the processing, pending verification of overriding legitimate grounds.


Right to data portability  
You have the right to receive personal data that we process based on your consent or contract, in a structured, commonly used, machine-readable format. You may transfer this data to another entity, and, where feasible, we can directly transfer it to your chosen provider.

Right to object  
You have the right to object to the processing of your personal data when it is based on our legitimate interest, including profiling based on legitimate interest. You also have the right to object to processing for direct marketing purposes.

Complaints

Suppose you believe that our processing of your personal data does not comply with applicable data protection laws. In that case, you can complain to our principal supervisory authority, the Personal Data Protection Office of the Slovak Republic (contact details HERE).

For any questions about this document, please contact us at hi@touch4it.com.

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